We are committed to protecting your personal data. We do not sell, rent, or trade your information to third parties. This policy applies to all users of the FX AI Predict platform.
1 Information We Collect
We collect the following categories of data when you use our platform:
- Name and email address
- Hashed password (never plain text)
- Account creation date
- Watchlist preferences
- Pages visited and features used
- Browser type and device info
- IP address (anonymized)
- Session timestamps
- Session authentication cookie
- CSRF security token
- Preference cookies (theme, etc.)
- Email alert preferences
- Watchlist pairs selected
- Notification history
2 How We Use Your Information
We use the information we collect for the following purposes:
- To create and maintain your account on the Platform.
- To deliver trading signal alerts to your registered email address.
- To authenticate your login and protect account security via CSRF tokens and session management.
- To improve Platform features, fix bugs, and optimize performance.
- To respond to your support requests and communications.
- To send service-related notifications (password resets, policy updates).
We will never use your data for unsolicited marketing without your explicit consent.
3 Data Sharing & Third Parties
We do not share your personal information with third parties except in the following limited circumstances:
- Service Providers: Trusted hosting and infrastructure providers who process data on our behalf under strict confidentiality agreements.
- Email Delivery: Transactional email services (e.g. SMTP providers) used solely to deliver alerts you have subscribed to.
- Legal Obligation: When required by law, court order, or to protect the rights and safety of our users.
4 Cookies & Tracking
We use essential cookies to operate the Platform. These include:
- Session Cookie: Keeps you logged in during your session. Expires when you close your browser or log out.
- CSRF Token: A security cookie that protects against cross-site request forgery attacks.
- Remember Me Cookie: An optional encrypted cookie that persists your login across browser sessions (only set if you opt in).
We do not use advertising cookies, cross-site tracking cookies, or third-party analytics that profile your browsing behavior.
5 Data Security
We implement industry-standard security measures to protect your personal information:
- All passwords are stored using strong one-way hashing algorithms — we cannot retrieve your password.
- CSRF tokens protect all authenticated form submissions.
- Database connections use prepared statements to prevent SQL injection.
- Platform access is served over HTTPS with TLS encryption.
While we take reasonable precautions, no system is completely immune to security breaches. Please use a strong, unique password and keep your login credentials confidential.
6 Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
To exercise any of these rights, contact us using the details below. We will respond within 30 days.
7 Data Retention
We retain your account data for as long as your account is active or as needed to provide services. If you request account deletion, we will remove your personal data within 30 days, except where retention is required by law.
Anonymized usage analytics and aggregate signal performance data may be retained indefinitely as they contain no personally identifiable information.
8 Children's Privacy
The Platform is not intended for use by persons under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected data from a minor, please contact us immediately and we will delete it promptly.
9 Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. For significant changes, we will notify registered users by email. Continued use of the Platform after changes constitutes acceptance of the revised policy.
Privacy Contact
For any questions, data requests, or privacy concerns, please contact us at support@fxaipredict.com. You may also write to us at: .